VMWare/Windows Engineer - Powershell, VCP, ESXi - Merseyside - CONTRACT I am on the look out for a contract VMware/Windows Engineer. I am working with a global e-commerce company, based in Knowsley who are looking to expand their infrastructure team. It will initially be a 3 month contract with a view to extension. They're looking for someone to come in who has expert knowledge of Windows operating systems, as well as troubleshooting and someone who has multiple years of VMware experience. Skills/Knowledge - 5+ years of VMware - Proficient with Powershell - VMware Certified Professional vSphere 5.x or higher (ideal but not essential) - Proven experience building and supporting large, enterprise Windows infrastructure This opportunity is paying a competitive daily rate. It's a great opportunity to be an integral part of a thriving business who are continuously expanding on an global scale. Please submit your C.V. for immidiate consideration.
2nd/3rd Line Service Desk Engineer - Windows, Exchange, VMWare, Networks, Server - required to join a new team in Manchester City Centre. This is an exciting opportunity for a 2nd/3rd Line Service Desk Engineer with experience supporting a range of infrastructure technologies to join a fast paced, forward thinking and extremely successful Managed Service Provider based in Manchester. You will be hands on technically with Service Desk experience and will provide 2nd/3rd Line support to a range of customers, resolving support tickets that are escalated from 1st Line. Technical skills and abilities: - Windows Server infrastructure Domain Controllers, DNS, DHCP, AD, GPOs, Permissions, building Windows systems from the ground up - VMWare ESXi OR Hyper-V administration essential - Networking TCP/IP v4, basic understanding of networking, subnetting, routing, port forwarding, VPNs - Email Microsoft Exchange, basic administration, mail flow, mail routing, Exchange trouble shooting, mail migrations - O365 Administering O365, perhaps setting up mail (Exchange) from scratch, migrating from Exchange to O365 - Backups Troubleshooting, creating / updating backups (Veeam an advantage) - Powershell Scripting - an understading of would be ideal - IT Service Desk Environment experience - Superior Customer Service Skills Salary on offer is up to 28k (Please note that working hours will range on 7.5 hour shifts between 0730 and 2000 and these rotate weekly) + on call of £150 per week 1 in 4 weeks + benefits with the opportunity to work in a new team and to grow with the business moving forward. Please forward your cv for immediate consideration!
Application Support Engineer £28,000 - £35,000 + up to 20% bonus Permanent North London - Near Camden, Islington Full Time 37.5 hours per week Shift Rota Mon - Fri between 7am & 11pm and weekends 9 -5 (aprox 1 in 3 weekends) Excellent Benefits: 38 days holiday inc bank, free onsite restaurant/cafe We're looking for an Application Support Engineer to support several bespoke software applications. You will deal with first, second and third line helpdesk / troubleshooting, intermediate to advanced SQL ability: write queries, run scripts. Great company to work for! fun, exciting, professional environment, sports and social club, free restaurant/cafe onsite, loads of facilities; gym, bicycle parking, cycle to work scheme, career progression, bonus. Must Haves; Confident with SQL Excellent telephone manner Ability to provide 1st, 2nd, 3rd line support Knowledge running sequel queries ITIL, .Net, C# (C Sharp), Web technology an advantage Monitoring tools: eg: Nagios, Kibana, Elasticsearch an advantage Incident, problem management IT Helpdesk, knowledge of ticketing systems eg; Jira, Service Now Bespoke software application knowledge an advantage Interested Apply Today!
Infrastructure Support / Technical support/ 2nd/3rd line support - Central London Shirts: 7am-3:30pm & 9:30am- 6pm This is a great opportunity to join successful finance company based in London looking for a Infrastructure Support Specialist / Technical support/ 2nd/3rd line support with knowledge of SQL. Requirements/Key skills: Strong SQL Server Windows Server administration / troubleshooting 2008R2, 2016, 2012R2 Server Virtualization and Cloud technologies Group Policy admin Troubleshooting and configuring IIS 8.5+ Networking DNS, TCP/IP, DHCP, FTP This role is extremely varied covering application, infrastructure and desktop support. There is the potential for the right candidate to make their mark on the position. This is an exceptional opportunity to join a great company, allowing the opportunity to grow within the business. Attractive salary and benefits are available for the right candidates. To apply for this role please forward your CV for immediate consideration.
2ND line support/ Dektop support/ IT Technican- Kidderminster/ Worcestershire This is a great opportunity to join a successful organisation as a 2nd line support analyst/ Desktop Support/ IT Technician. The role will include the following: To provide 2nd line support to users in the business via phone, email and remote connections Administration and support of phone systems Administration and support of Network Devices Administration and support of Windows Server 2008/2016 Administration and support of Microsoft Exchange server 2010 Hardware/Software fault finding and resolution System builds/software installations and configuration Alongside strong 1st/2nd line experience you must also have a good understand of GDPR and Data. You will be required to inform and advise team members about obligations to comply with the GDPR and other data protection laws. to monitor compliance with the GDPR and other data protection laws, and data protection polices, including managing internal data protection activities; raising awareness of data protection issues, training team members and conducting internal audits; to advise on, and to monitor, data protection impact assessments; to cooperate with the supervisory authority; and to be the first point of contact for supervisory authorities and for individuals whose data is processed (employees, customers etc). If this sounds like you and you are looking for a new position please apply immediately
Service Desk Team Leader/ IT Support Team Leader This is an excellent opportunity to join a successful organisation as a Service Desk Manager/ Support Manager managing two members of staff. PRINCIPLE DUTIES Responsible for leading the team of Service Desk Technicians Define the strategy, create a plan and lead the change to support the development of drp's Service Desk Support Team. Provide team leadership, staffing mentorship and governance of the Service Desk resources Overseeing incoming request, incidents and issues from a diverse portfolio of in-house clients Managing and co-ordinating complicated support issues Acting as an escalation point for all requests and incidents Developing and maintaining escalation process procedures Ensuring the timely resolution of incidents and requests in line with SLA's Implementing and maintaining best practice ITIL processes Provide data and report KPIs and trends to management on a regular basis Manage the process for communicating Major Incidents Managing any major incidents from start to completion Supervising and supporting team of Service Desk Analysts SKILLS, QUALIFICATIONS & EXPERIENCE Proven experience in a Service Desk environment / Lead role ITIL Service Delivery / ITIL Foundation understanding ITIL Service and Foundation understanding Service desk and incident management Service level management Prior experience in an IT related technical support customer facing role Knowledge of ITIL methodologies (ITIL certification desirable, but not essential) Experience with providing first & second line support of desktop & data centre technologies (i.e. Operating Systems, Server, Network, Monitoring, Storage & Backup infrastructure.) Solid base of technical knowledge, with a skill level capable of supporting Incidents at the first level or beyond. If this sounds like you apply immediately to be considered
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