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1st/2nd Line IT Helpdesk Analyst - AD, Windows - Warrington

1st/2nd Line IT Helpdesk Analyst - AD, Windows - Warrington

  • Location

    Warrington

  • Sector:

    Infrastructure

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Joe Iwanciw

  • Email:

    joe.iwanciw@mortimerspinks.com

  • Job ref:

    23111/010_1533549060

  • Published:

    4 months ago

  • Expiry date:

    2018-09-05

  • Consultant:

    #

1st/2nd Line IT Service Desk Analyst - AD, Windows - Warrington, North West

 

1st/2nd Line IT Service Desk Analyst / Helpdesk /IT Support - AD, Windows - based in Warrington. You will join a fast paced ,technical business supporting external clients with their technical issues, taking calls, logging calls and remotely supporting where capable, otherwise escalating to 2nd Line. This is a very fast paced environment, working in a helpdesk team and therefore requires excellent customer service as well as technical ability.

 

Key Skills:

 

* Helpdesk/Service Desk experience

* MS Office

* Active Directory

* New Starter set up

* Password Resets

* LAN, WAN ,Citrix, SAN

* Datacentre Experience ideal

* Highly polished customer service skills

* Solid communication skills

* Problem Solving/Troubleshooting skills

* High first time fix rate

 

Please forward your CV for immediate consideration, salary offered will depend upon experience + overtime and benefits.

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