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2nd Line Service Desk Analyst - Microsoft/VMware/ITIL - Reading

2nd Line Service Desk Analyst - Microsoft/VMware/ITIL - Reading

  • Location

    Reading, Berkshire

  • Sector:

    Analyst

  • Job type:

    Permanent

  • Salary:

    £30000 - £35000 per annum

  • Contact:

    Urszula Fortuna

  • Email:

    malgorzata.fortuna@mortimerspinks.com

  • Job ref:

    24746/001_1543418699

  • Published:

    9 months ago

  • Expiry date:

    2018-12-28

2nd Line Service Desk Analyst / Engineer - Microsoft, VMWare, Networks, Server - is required for a rapidly growing technology and service integration business, delivering the latest technologies to the customers (UK-wide).

This is an exciting opportunity for a 2nd Line Service Desk Analyst with experience supporting a range of infrastructure technologies to join a fast paced, forward thinking and extremely successful Managed Service Provider.

You will be hands on technically with Service Desk experience and will provide 2nd Line Support to a range of customers, resolving support tickets that are escalated from 1st Line.

Technical skills and abilities:

*Experience of Microsoft/VMWare/Cloud technologies
*Good understanding of PC hardware, Microsoft operating systems and networking (WAN/LAN)
*Passionate about learning new technologies
*IT Service Desk Environment experience
*Superior Customer Service Skills

This is an outstanding opportunity to join a true industry leader and work with some of the best talent in the South East. To apply please forward your CV for immediate consideration.
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