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Application Support Engineer

Application Support Engineer

  • Location

    Islington, London

  • Sector:

    Help Desk

  • Job type:

    Permanent

  • Salary:

    £30000 - £35000 per annum + 10% bonus, free cateen

  • Contact:

    Claire Harman

  • Email:

    claire.harman@mortimerspinks.com

  • Job ref:

    24425/004_1544445350

  • Published:

    6 months ago

  • Expiry date:

    2019-01-09

  • Consultant:

    #

Application Support Engineer
£30,000 - £35,000 + up to 10% bonus
Permanent - North London
Full Time - 37.5 hours per week
Shift Rota - between hours of: Mon - Fri (7am to 11pm) & Sat - Sun (9am to 5pm)

Excellent Benefits: 30 days holiday + bank holidays, free canteen - breakfast, lunch, dinner, sports and social club, ride to work scheme, pension, professional friendly team, career progression, nice offices, successful company.

Application Support Engineer providing support for bespoke software applications web and desktop based.

Excellent communication skills - support users with helpdesk tickets raised - 1st, 2nd, 3rd line
Provide exceptional levels of customer service
SQL - Intermediate knowledge, ability to run scripts and deal with queries
IT Helpdesk - knowledge of ticketing systems eg; Jira, Service Now
ITIL - worked within ITIL desirable
.Net and C# knowledge
Servers - Monitor performance
Web technology - understanding an advantage
Monitoring tools - Nagios, Kibana, Elasticsearch an advantage
Incident, problem management


Interested Apply Today!


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