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Application Support Engineer

  • Location

    Camden, London

  • Sector:

    Engineer

  • Job type:

    Permanent

  • Salary:

    £35000 - £45000 per annum + 10% bonus

  • Contact:

    Claire Harman

  • Email:

    claire.harman@mortimerspinks.com

  • Job ref:

    24425/003_1541152396

  • Published:

    12 days ago

  • Expiry date:

    2018-12-02

  • Consultant:

    Claire Harman

Application Support Engineer
£35,000 - £45,000 + up to 10% bonus
Permanent North London - Near Camden, Islington
Full Time 37.5 hours per week
Shift Rota Mon - Sun between 7am and 11pm
Excellent Benefits: 38 days holiday inc bank, free lunch, onsite café,

We're looking for an Application Support Engineer to support bespoke software applications.

You will deal with first, second and third line helpdesk / troubleshooting, intermediate to advanced SQL ability: write queries, run scripts.

Great company to work for! fun, exciting, professional environment, sports and social club, restaurant/cafe onsite, loads of facilities; gym, bicycle parking, cycle to work scheme, career progression, bonus.


Must Haves;
Confident with SQL
Supported users over the phone and face to face with software applications
Bespoke software application knowledge an advantage
Ability to provide 1st, 2nd, 3rd line support
Knowledge running sequel queries
Excellent telephone communication skills
ITIL, .Net, C# (C Sharp), Web technology an advantage
Monitoring tools, particularly Nagios, Kibana, Elasticsearch an advantage
Incident, problem management
IT Helpdesk, knowledge of ticketing systems eg; Jira, Service Now

This would suit someone with team leader or management experience.

Interested Apply Today!

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