6 months ago
Scotland based client is planning to recruit an experienced Service and Design Transition Analyst in the new year on an exciting new project. Your role will be responsible for ensuring that all new or significantly changed services enter the live service matching initial requirements and in a controlled manner whilst protecting live services by ongoing risk reduction
Your experience will include:
*Strong experience within an enterprise organisation delivering new services and systems into a live environment.
*Deep understanding of the interplay between technology services and systems and how one service enables other to operate.
*Experience mapping out customer journeys for all proposed services.
*The ability to assess new and modified services or systems for the potential impact to our customers.
*Demonstrates the ability to compare multiple service models and merge those into a single fit for purpose model.
****Rates are yet to be confirmed so please send CV asap with your rate details included****