£30000 - £35000 per annum
7 months ago
Desktop Support/ 2nd/3rd line- Reading
This is an exciting opportunity for a 2nd Line/ 3rd line Service Desk Analyst with experience supporting a range of infrastructure technologies to join a fast paced, forward thinking and extremely successful Managed Service Provider. You will be hands on technically with Service Desk experience and will provide 2nd Line/ 3rd line support. You will support to a range of customers, resolving support tickets that are escalated from 1st Line. Technical skills and abilities: "Experience of Microsoft/VMWare/Cloud technologies "Good understanding of PC hardware, Microsoft operating systems and networking (WAN/LAN) "Passionate about learning new technologies "IT Service Desk Environment experience "Superior Customer Service Skills. To apply please forward your CV for immediate consideration.