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Helpdesk Analyst (SQL)

Helpdesk Analyst (SQL)

  • Location

    City of London, London

  • Sector:

    Analyst

  • Job type:

    Permanent

  • Salary:

    £30000 - £45000 per annum + bonus

  • Contact:

    Karolina Pominkiewicz

  • Email:

    karolina.pominkiewicz@mortimerspinks.com

  • Job ref:

    24425/002_1538735304

  • Published:

    about 1 month ago

  • Expiry date:

    2018-11-04

  • Consultant:

    #

Helpdesk Analyst SQL Application Support £30,000 - £45,000 + bonus

Permanent North London - Near Camden, Islington

Full Time 37.5 hours per week Shift Rota Mon - Sun Excellent Benefits!

We're looking for an Application Support Analyst to support bespoke software applications.

You will deal with first, second and third line helpdesk / troubleshooting and be a whizz with SQL. Great company to work for! Fun, exciting, professional environment, sports and social club, restaurant/cafe onsite, loads of facilities; gym, bicycle parking, cycle to work scheme, career progression, bonus.

Must Haves;

  • Confident with SQL

  • Supported users over the phone and face to face with software applications

  • Bespoke software application knowledge an advantage

  • Ability to provide 1st, 2nd, 3rd line support

  • Knowledge running sequel queries

  • Excellent telephone communication skills

  • ITIL, .Net, C# (C Sharp),

  • Web technology an advantage

  • Monitoring tools, particularly Nagios, Kibana, Elasticsearch an advantage

  • Incident, problem management IT Helpdesk,

  • Knowledge of ticketing systems eg; Jira, Service


If you don't have all the skills listed above but have at least 3-4 then please still get in touch as the key point for the client is that they are looking for motivated, enthusiastic individuals who aren't afraid of learning new things.

This is an exceptional opportunity to join a great company, allowing the opportunity to grow within the business. Attractive salary and benefits are available for the right candidates.

Now Interested apply today!

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