8 days ago
End User Technology, SharePoint, Collaboration tools - Service Delivery Manager - FTC
End User Technology, SharePoint, Collaboration tools - Service Delivery Manager - various locations: London, Newcastle, Manchester, Birmingham, Edinburgh
If you are energetic and driven to ensure this company deliver on their commitments and can bring people together to ensure they complete the improvements planned - This is the role for YOU!
You will work with other Technology teams to ensure that they provide the highest level of service and support to our end users.
This role is responsible for management of End User Technology change to ensure continual improvement, specifically around communication tools such as SKYPE, Office365, SharePoint or any other similar end user technologies.
At least 5 years relevant experience in End User technology environment
Excellent knowledge of Office 365 and associated technologies
Strong knowledge of Skype for Business, Microsoft Exchange and collaborative tools & platforms such as: Sharepoint
Experience in the end user and infrastructure projects space, driving both the technical solutions and user adoption
Have excellent Problem Solving
Experience of 3rd Party Management
The role! You will be responsible for:
Work with the Infrastructure & Operations teams to ensure that you provide the highest level of service and support to end users
expected to work in a dynamic and agile way to ensure the team delivers value to the organisation aligned to the IT strategy.
work with technology experts & 3rd parties to identify potential solution to meet the business needs
To work closely with stakeholders to gather requirements, improve user experience and drive adoption
Management of change activity to ensure continual improvement.
Working with 3rd party suppliers and the Business Units assuring service design for new services and modification to service design on existing services.
Please apply now to work in a leading financial services firm !