Digital Project Manager (Project Manager, Media, Digital) I am currently working with an award winning communications agency based in Kidderminster. The company itself works with world leading brands and delivers excellent service stretching from consultancy to media services. The company are now looking for a Digital Project Manager to add to their world leading organisation. Within the role you will be working with the internal digital team to produce high quality service to your clients. While gaining experience through having the opportunity to lead, you will also get the opportunity to progress while continuously receiving support from the digital team around you. Each individual brings something unique to the office environment and in doing so creates a fantastic working culture which has become the driving force behind the company s success. Skills and experience required: * Highly proficient using Microsoft Office * Good knowledge of Windows * Experience with project management tools such as/or similar to Redmine, BaseCamp, etc * Can demonstrate excellent communication and leadership skills The company is looking for a vibrant, motivated and enthusiastic individual who wants to work in a dynamic and co-operative team environment. On a day to day basis it is a casual yet productive environment, everyone works to the best of their ability while enjoying themselves in the process. If you are interested in this role then please apply now for immediate consideration.
An experienced Customer Success or Account Manager is required for a rapidly growing technology and service integration business, delivering the latest technologies to the customers (UK-wide). The role will involve the management of multiple key accounts, to retain, develop and identify sales opportunities within an existing client base. You will have a huge passion for customer success and extensive knowledge of infrastructure solutions: Storage, Print, WAN/LAN, Virtualisation, Telecoms, Hardware, Software, O365. Exceptional presentation and communication skills are required. You will assess the IT related services and products delivered to the client to ensure KPI's and SLA's are met, while communicating with internal and external service delivery teams to improve and maintain IT services provided. You will be responsible for regular service reviews and visits to discuss service delivery. You will possess; - Extensive experience working as an Account Manager or Service Delivery Manager within a highly technical and fast-pace IT environment - Unified Communications experience is a must - Experience of working with an IT MSP or Reseller would be beneficial - Strong IT background - A real passion for customer success, experience managing client relationship - Excellent communication and polished interpersonal skills Please note that due to the nature of the role frequent travel will be required. This is a unique opportunity within a company that place the highest importance on customer satisfaction and retention. The successful candidate will be rewarded with an exceptional working environment along with competitive salary, working arrangements flexibility, bonus and excellent benefits package.
Application Support Engineer £28,000 - £35,000 + up to 20% bonus Permanent North London - Near Camden, Islington Full Time 37.5 hours per week Shift Rota Mon - Fri between 7am & 11pm and weekends 9 -5 (aprox 1 in 3 weekends) Excellent Benefits: 38 days holiday inc bank, free onsite restaurant/cafe We're looking for an Application Support Engineer to support several bespoke software applications. You will deal with first, second and third line helpdesk / troubleshooting, intermediate to advanced SQL ability: write queries, run scripts. Great company to work for! fun, exciting, professional environment, sports and social club, free restaurant/cafe onsite, loads of facilities; gym, bicycle parking, cycle to work scheme, career progression, bonus. Must Haves; Confident with SQL Excellent telephone manner Ability to provide 1st, 2nd, 3rd line support Knowledge running sequel queries ITIL, .Net, C# (C Sharp), Web technology an advantage Monitoring tools: eg: Nagios, Kibana, Elasticsearch an advantage Incident, problem management IT Helpdesk, knowledge of ticketing systems eg; Jira, Service Now Bespoke software application knowledge an advantage Interested Apply Today!
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